Candidates must reside in the following states: Texas, Alabama, Georgia, Michigan, Oklahoma, and Tennessee
Our product is our people and we’re committed to propelling them forward! Are you the next great TruePointer to join our team? Do you enjoy working in a fast-paced environment where you’re doing valuable work and discovering something new every day—even if you have a tenured career? You’re a TruePointer if you’re nimble and can hustle - our clients and our team move quickly!
You must value generating meaningful results and be someone who solves problems and takes action! You’ll join an award-winning team. We're a proud two-time Top 100 PR agency in the U.S. and a four-time Inc. 5000 fastest-growing company.
We’ve had a remote and hybrid office environment before it was popular. We understand the demands of 24/7 agency responsibilities and give our team the flexibility to manage their work and life. Some of our favorite perks are competitive health benefits with concierge service, 401K profit sharing and competitive matching, consistent professional development, our annual agency summit, weekly team lunches, parties and every 5 years sabbatical.
Primary Responsibilities
- Provide strategic direction and leadership in building the agency’s Digital Media practice
- Serve as Lead for client accounts providing comprehensive oversight and counsel, delivering excellent service and taking the initiative on problem-solving that includes anticipating needs
- Develop and present strategies, plans, content, campaigns and measurement reports
- Oversee execution and performance of team, providing reporting to leadership
- Ensure team’s success in managing brand reputation and championing clients
- Successfully manage reactive client issues and create efficient processes to ensure success
- Build and provide standardized regular reporting for clients, and during crises and high-volume
- Create and retain processes that ensure team and agency success, including training guides, checklists, templates, plans and case studies
Requirements
- Experience managing paid digital media campaigns and email marketing
- Ability to execute campaigns on digital media platforms like ShortStack
Operational Leadership
- Develop and retain team members
- Ensure best practices and a high quality of deliverables across team, including timely and constructive feedback and coaching, if results and expectations are not met
- Conduct regular 1:1 meetings to develop direct reports. Contribute to and conduct annual performance reviews
- Contribute to agency growth by creating systems and processes that improve overall performance and competitiveness
- Participate in hiring practices interviewing and contributing to a successful team onboard
- Contribute to agency business development
- Proactively identify opportunities to retain and grow existing and new clients
- Create scopes of work. Provide case studies of client work to elevate agency
- Lead and/or participate in discovery work and presentations
Qualifications
- Adept using enterprise-publishing, listening and social analytics tools (Sprinklr, Listen First etc.)
- Exceptional attention to detail; excellent writing (email, social media and text) and presentation skills
- Strategic thinking; ability to generate new ideas to support client and agency needs and objectives
- Proven experience planning, selling and managing digital programs and strong client relations
- Strong organization and project management skills with the ability to manage multiple responsibilities
- Ability to work remote with a flexible schedule (including night, weekend and holidays). Holidays are recognized with paid time off. May require travel
- Bachelor's degree; 6-8 years in a communications role (agency experience preferred)